The developers of OpenGoo call their software a Web Office. There are many other terms that would fit as well: Online Collaboration Platform, Project Management Tool, Groupware or Extranet for example.

To put it into one sentence, OpenGoo is a Web based software that allows a group of geographically distributed people to collaborate by sharing information over the Internet.

There are many different types of information in OpenGoo, for example:

• messages (i.e. e-mails, SMS messages)
• contacts (adresses of people, companies or organisations)
• files (i.e. word documents, images)
• tasks and milestones (deadlines)
• events
• links (URLs)

When we are talking about these types of information we often refer to them as content objects (CO).

Information is often interdependant. For example, to fulfill a task you may need certain documents. Or you have a message that relates to a specific event. OpenGoo makes it easy to show related information by linking content objects. Linking is a universal concept in OpenGoo, you can link any type of content objects.

The more information you have, the more important are tools to organise your information. OpenGoo offers two concepts for that purpose: workspaces and tagging. Workspaces are similar to folders, where you store your information in a hierarchical structure. Tags on the other hand help you to indicate that certain content objects belong to a certain topic. By filtering your information by workspace and/or by tag you will quickly find what you are looking for. Workspaces and tags are universal concepts of OpenGoo as well, which means that you can use them regardless of the type of information you are dealing with.

Information you store in OpenGoo is usually not public, and you often have some information that is more confidential than some other information. Therefore every user of OpenGoo has an individual login, and every content object can be assigned to a limited group of users.