E-Mails

Feng Office can act as an web mail client for its users. You can send and receive e-mails by any POP3 or IMAP mail account you have. Feng Office supports encryption by SSL/TSL.

• New: Creates a new e-mail message.

• Inbox: Shows e-mail messages that have been received.
• Sent: Shows e-mail messages that have been sent.
• Draft: Shows e-mail messages that have been saved as a draft (and not sent yet).
• Junk: Shows e-mail messages that have been recieved and considered as junk.
• Outbox: Shows e-mail messages that have yet to be sent.

• *Filter By State: * View all: Use this command to reset all filters and see all e-mail messages. * Read: Clicking directly on this command, shows only read e-mail messages. * Unread: Clicking directly on this command shows only unread e-mail messages. Filter By Classification: * View all: Use this command to reset all filters and see all e-mail messages. * Classified: Clicking directly on this command, shows only e-mail messages which have been assigned to a workspace (classified). * Unclassified: Clicking directly on this command, shows only e-mail messages which have yet to be assigned to a workspace (classified), in other words all e-mail messages that only the account owner can see. (As soon as you assign an e-mail message to a workspace, all users who can view e-mails in that workspace will be able to read that message.) Filter By Account: * View all: Use this command to reset all filters and see all e-mail messages. * [Account Name]: Use this command to filter the e-mail messages by an account name, where [Account Name] is the name of the e-mail account. * Mark as read: Marks the selected e-mail messages as read. * Mark as unread: Marks the selected e-mail messages as unread. * Add Email account: Lets you add an e-mail account (see below for details). Please note that you need at least one e-mail account configured to use the Email module of Feng Office. * Edit account: Lets you edit an existing e-mail accounts (see below for details). * In the upper part of the dropdown menu you see existing tags. Choose one to assign it to the currently selected e-mail messages. You may assign multiple tags for the same e-mail message if you would like to do so. * Add tag: Lets you create a new tag and assign it to the currently selected e-mail messages. * Delete tag: Lets you remove one or more tags from the currently selected e-mail messages. * Move to trash: Moves the currently selected e-mail messages to the trash. * Archive: Archives the selected e-mail message(s) into the Archived Objetcs folder. * Check mail: Checks all configured e-mail accounts for new messages. ===== Detail view ===== Screenshot to be added… ==== Actions ==== * Reply: Click here to make a reply forwarded to the e-mail account where the e-mail message comes from. You may add more e-mail accounts as recipients if you would like to do so. * Reply to all: Click here to make a reply forwarded to every single e-mail account which have been contacted, plus the e-mail account where the e-mail message comes from. You may add/remove e-mail accounts as recipients if you would like to do so. * Forward: Click here to forward the e-mail message you have recieved to anyone you want. * Move to trash: Lets you move this e-mail message to the trash. * Print view: Displays a printable version of this e-mail message and calls the print command. * Classify: Allows to assign this e-mail message to a certain workspace (classify). * Archive: Lets you archive this e-mail message into the Archived Objetcs folder. * Report as Spam: Moves this e-mail message to the Junk folder. Not Spam: Moves this e-mail message to its previous folder. * Mark as unread: Marks this e-mail message as an unread one. Mark as read: Marks this e-mail message as a read one. * Download e-mail: Allows you to download the e-mail message to your computer. * View History: Lets you read the e-mail message's history. ==== Properties ==== * Tags: Tags that are attached to this e-mail message. Clicking on a tag name selects it in the left sidebar. * Subscribers: People who are subscribed to this e-mail message. Clicking on a subscriber name takes you to the corresponding user profile. * Created by: Users who recieved this e-mail message. Clicking on this users name takes you to the corresponding user profile. ===== Adding or editing e-mail accounts ===== Adding an e-mail account to Feng Office is similar to adding an e-mail account to your desktop mail client (i.e. Thunderbird, Outlook, Apple Mail). You basically enter your e-mail address, the mail server addresses (POP3/IMAP and SMTP), your login details, plus encryption settings. ===== Deleting e-mail accounts ===== If you wish you can delete an existing e-mail account at any time. To do so, open the account settings form and click the “Delete mail account” button: An alert dialogue will then ask you to confirm this action and gives you the option to delete any existing e-mails of that account as well: ===== E-mail and workspaces ===== E-mail accounts are independent of workspaces - they are personal to each user. This means that your e-mail messages are visible only to you by default. Only when you assign one or more e-mail messages to a workspace then every user with permissions to read e-mails on that workspace will be able to access those e-mails. ===== E-mail and Permissions ===== When an email is classified in a workspace, all users with Permissions to see emails in that workspace will be able to see the email (as for all types of objects). To prevent users from seeing all classified emails workspace permissions should be adjusted. This can be achieved by denying email read permission for all users in that workspace. This has a limitation, it will prevent users from viewing any email in that workspace. A workaround is to create a sub workspace that is only visible to the user who should see the emails, and then classify emails into that sub workspace. In this way the user with permissions on that sub workspace will be able to see the emails when viewing the original workspace. Other users won't be able to see the new sub workspace although they will still see emails directly classified in the original workspace. To make point 2) clearer: All +–Workspace A +–Sub Workspace B Email is classified to Sub Workspace B. Only User 1 has permissions to see emails in Sub Workspace B. When User 1 selects Workspace A he will see all emails in Workspace A plus all emails in Sub Workspace B, while other users will only see emails in Workspace A. ===== E-mail and documents ===== Moving e-mails with attachments into a workspace will place these attachments into the document area. ===== E-mail attachemnt ===== When composing an email, Feng Office files and Local FileSystem files can be attached. While attaching a file, the user has two possibilities: * Send a regular attachment. This way the complete attachment is sent with the email. * Send a link to the file in Feng Office. This way the user must downloaded the file from his local Feng Office installation. ===== FAQ ===== ==== Encryption === Does Feng Office support SSL/TLS encryption? Yes, for incoming (POP3/IMAP) and for outgoing (SMTP) mails.¹⁾ Does Feng Office support GPG encryption? Not at this time (Feng Office 1.5). ==== Protocols ==== Does Feng Office support POP3? Yes. Does Feng Office support IMAP? Yes.²⁾ ==== IMAP Support === Feng Office IMAP client does “sync” with the server but not in the complete sense: * From 1.7.1 version onwards, Feng Office IMAP client sends a copy to your IMAP server whenever you send an e-mail IF you have set your email account (in Feng Office) correctly. In order to do this, when adding/editing your account, you should change the “Sent Mails Synchronization Settings” (this feature will only be available if your Feng Office administrator enables such option at the Admin Panel). * If you already had an IMAP e-mail account, and you wish to synchronize your old sent e-mail messages with your IMAP server, you can do it by asking your Feng office Administrator to synchronize it through Administration>Email Accounts and then clicking on “Sync”. Or you may do it yourself through adding this line in the browser after the root: public/tools/mailsyncscript.php?email=[email]&username=[username] where [email] stands for your e-mail account, and [username] stands for your Feng Office username. Note: Sent e-mails synchronization may take a long time if you have sent many e-mail messages before and would like to synchronize them with your server. * If mails were trashed in OpenGoo they are still downloaded as new mail when connecting from a different mail client, and vice versa (i.e. deleting a mail from a different mail client does not cause the OpenGoo mail client to also reflect the removed email). ==== 3rd party webmail services ==== Does Feng Office support Gmail? Yes. To set up Feng Office with your Gmail account please make sure that the desired protocol (POP3 or IMAP) is activated in your Gmail account's settings. On the same page you will find a link that brings you to a page in Gmail help with information about how to configure your email client. Does Feng Office support Hotmail?**

For the time being, you may recieve your Hotmail account e-mails, however, you will not be able to send any e-mail message at all.